No refunds, all sales are final. You will receive a tracking number once your order is fulfilled and shipped. Exchanges are negotiable in certain cases. Bundles must be in the original package unopened and bound to be considered for exchange. All exchange requests must be sent via email to FlawlessHairStudiosllc@gmail.com include the following; Full name, purchase, reason for exchange, pictures of each product to be exchanged.
Purchasing your bundles Pre-sale allows you to get first dibs on the sale price before the actual sale date. All pre-sale purchases will be shipped the day of the actual sale and will take 2-3 business days.
All orders must be purchased online with correct information for a successful delivery. Please make sure you select the delivery option at checkout. There are two delivery slots. Orders made online from 8am-11:30am will be delivered between 12:00-3:30pm. Orders made online after 11:30- 3:30 will be delivered between 4:00-7:30pm. You will have an option to choose your delivery slot at checkout.
Shipping costs are based on your location and are available at checkout. Shipping is 2-3 business days once order is placed.
Pickup is free. This option is available at checkout. Pickup is available at our Store front. Flawless Hair Studios 9505 Warwick Blvd, Newport News, VA 23607.